Further information about our company

REGALO ORIGINAL GLOBAL with NIF B-85114593 (Inscribed in the Registro Mercantil de Madrid, Tomo 24379 Libro 0 de Folio 155 SECCIÓN 1ª HOJA M-438493) makes the sale and distribution of the products offered in this service. The sales transactions are deemed to be made in C/Sepúlveda 6 Nave 18 28108, Alcobendas, Madrid (Spain).


Customer information: registration, modification and confidentiality

Data Protection Law: In compliance with the provisions of Law 15/1999 of December 13, Protection of Personal Data, we inform you that:
1. As owner, Regalo Original Global, S.L. CIF B-85114593 with tax domicile in the street Sepulveda, 6 Nave 18. 28108 Alcobendas, Madrid, is responsible for this file. This file has been registered in the Registro General de Protección de Datos (General Data Protection Register) and has the code assigned by that entity.
2. Regalo Original Global, S.L. guarantees complete confidentiality of all information provided by its customers.
3. According to the current legislation, all customers of Regalo Original Global, S.L. have the right to access, rectification, cancellation and opposition of their data. In addition, at any time, customers can express their desire not to receive any advertising.
In order to exercise these rights, customers can contact us by email at info1@regalooriginal.com or by mail to the address: calle Sepulveda, 6 Nave 18. 28108 Alcobendas, Madrid (Ref. LOPD), or call +34 91 800 54 97.
4. Regalo Original Global, S.L. is bound to provide specific customer data to the transport company in order to fulfill its services properly. This information involves the name, address, phone of the sender and the intended recipient. In all cases, the data provided is strictly needed for the proper delivery of gifts.
5. The use of cookies is absolutely necessary to visit our website. Cookies are used in order to identify the client during the purchase process, that process is called "purchasing section", and the abovementioned section can last from 2 to 10 minutes.


Prices and taxes:

REGALO ORIGINAL GLOBAL S.L. reserves the right to make modifications and update prices, products, promotions and commercial terms at any time and without previous notice. These changes do not affect commercial transactions previously made and neither the process of delivery.
All prices listed in madeingift.com include VAT (Value Added Tax), according to applicable cases.
All item prices and promotions collected on the website of REGALO ORIGINAL GLOBAL S.L. are expressed in EUROS including applicable taxes.


Returns and refunds:

For dealing with cases of refunds, claims or exchange, the customer has a period of seven working days from the day the order is received .
Regalo Original Global S.L. ensures the quality of its products for a period of two years from the date of delivery based on the legally established terms.
Defects caused by neglect, beatings, use or misuse, or materials subject to wear under normal use are not included.
If the acquired product is damaged, REGALO ORIGINAL GLOBAL S.L. will send a new product or a refund into the credit account with which you made the payment, before product shipment. It is necessary that the day you receive the order you send an email to info1@regalooriginal.com with an image of the deteriorated product
If for any other than the above reasons you are not satisfied with your purchase, you can return the product within the prescribed period, letting us know in advance, the product must be in perfect condition and kept in its original packaging. You must send the product back in order that we can proceed with the refund in your account accordingly. In this particular case it's important to note that the cost of transportation must be paid by the client.
If the order has not been delivered on time, the client has the right to cancel the delivery and we would refund the full amount at no additional charge.


Contract conditions:

You can see the contract conditions of the products in: Contract conditions